Statistics show that a salesperson needs to make contact on average 5 to 7 times with a prospect before they will buy from you. How can you use this fact, as well as the changes that have happened in selling, to your advantage?
In my “Relationship Selling” seminar, I will teach you how to connect with customers by building trust and “fellow feeling”, because customers love to buy from someone they like!
What can you expect from this one day workshop?
- Why selling has changed
- Adapting to change
- Differentiate yourself by means of your relationship
- Identifying your target market
- Building trust with customers
- Getting and keeping customers
- How to “connect” with customers
- Designing a strategy
- How to make appointments with prospective customers
- Adding value to your customers
- Sell, don’t tell!
- Monitoring your progress
- Developing a positive attitude
- Developing a pleasing personality
Testimonials
We recently arranged for Eberhard Niklaus to spend a day doing in-house training for our sales team. The focus was on Relationship Selling (we briefed Eberhard beforehand on certain challenges unique to our team).
Eberhard’s “Relationship Selling” workshop with our team helped us understand how to create a practical strategy for building meaningful relationships with prospective as well as existing customers. We were immediately able to implement the concepts and tactics in enhancing our sales approach. Eberhard’s vast sales experience came to the fore as he shared many examples from his own experience with us. Eberhard also understood the unique challenges facing our team, and aligned his sales training accordingly, which made it so much more practical.
We would not hesitate to recommend Eberhard’s sales workshops to other Sales Teams.
I just wanted to pop you a quick note to thank you for the training session you presented at our office last week. I am very glad that we elected to do both the telephonic and the relationship selling as the programmes fit nicely with each other.
For me it was great to learn some new techniques and to understand how clients “block” the sale and ways to get around that. I am certainly looking forward to increasing my closing percentage with those new skills.
Once again thank you for a day well-invested in learning and growth, not only was the day beneficial it was also fun and relaxed with many laughs shared amongst the staff so was great for team spirit. Please do not hesitate to be in touch should you require a reference as I will gladly supply it.
Thank you very much for the informative Sales workshop.
The Sales and people skills I acquired in your workshop are very unique and powerful.
It was a very enlightening experience and I’m glad I could participate.
I want to thank you for the stunning “Relationship Selling Workshop” that you have presented.
By nature speaking to strangers of any sort, is something that I avoid as far as possible, however your course has helped me to think differently, and I think I will be more at ease with speaking to individuals I don’t know.
I was very impressed with Eberhard’s Relationship Selling workshop. My sales people told me afterwards that they learned a lot, and they appreciated the “angle” from which Eberhard conducted the workshop. He is professional and has a good sense of humour. Everyone receives a booklet with the whole presentation. Even Brian came to me and said that he learned a lot of things even though he has been in the industry for so many years. He also said that it is not the same as the other workshops he attended in the past. Eberhard goes all the way, even the reasons and ways to shake someone’s hand, very interesting.