Terms of Service

Welcome to The Strengths Toolbox. By accessing or using our website at www.thestrengthstoolbox.com (the "Site"), you agree to be bound by these Terms of Service. Please read them carefully before using the Site.

We may update these terms from time to time. Continued use of the Site after changes are posted constitutes your acceptance of the revised terms. If a material change affects how we use your personal information, we will notify you by email and give you the opportunity to opt out.

Definitions

• Personal Information — your name, email address, telephone number, account credentials, and similar identifying details you choose to share with us.
• Non-Identifying Information — technical data such as your browser type, ISP, referring URL, pages visited, and timestamps, which cannot on their own identify you.
• Business Contact Information — job title, business address, or departmental email addresses. This is not treated as Personal Information.
• Aggregated Information — anonymised, statistical data about multiple users from which no individual identity can be inferred.

Use of the Site

You agree to use this Site only for lawful purposes and in a manner that does not infringe the rights of others. You must not:

• Reproduce, distribute, or republish any content without our prior written consent.
• Attempt to gain unauthorised access to any part of the Site or its infrastructure.
• Use automated tools to scrape, crawl, or harvest data from the Site.
• Engage in any conduct that could damage, disable, or impair the Site.

Privacy & Data Collection

Information you provide

We only collect Personal Information that you voluntarily submit, for example when you complete a contact or enquiry form, sign up to receive resources, or book a consultation. You must provide a unique identifier (username or email) to access any restricted areas of the Site.

Automatically collected information

We collect Non-Identifying Information to improve the Site's performance, analyse usage trends, and deliver a better experience. This may involve cookies and similar tracking technologies (see the Cookies section below).

Cookies

Cookies are small text files stored on your device by your browser. We use them — along with partners and analytics providers — to remember your preferences, keep you signed in, and understand how visitors use the Site.

You can control cookies through your browser settings at any time. Disabling cookies may limit certain features, but the core content of the Site remains accessible.

How We Use Your Information

We may use the information we collect to:

• Respond to enquiries and deliver services you have requested.
• Send you relevant updates, resources, or promotional content (with your consent, and always with an easy opt-out).
• Maintain and improve the Site's functionality and security.
• Fulfil orders and manage billing and account administration.
• Comply with legal obligations and protect the rights of The Strengths Toolbox and its users.

We only collect and use information for purposes that are reasonable and proportionate. You may withdraw your consent to marketing communications at any time using the unsubscribe link in any email or by contacting us directly.

Sharing of Information

Service providers

We engage trusted third-party providers (for example, email platforms and payment processors) to support site operations. These providers act under confidentiality agreements and are permitted to use your data only for the specific services they perform on our behalf.

Business transfers

In the event of a merger, acquisition, or sale of assets, Personal Information may be transferred as part of that transaction, subject to the promises made in this document.

Legal disclosure

We may disclose information without your consent where required or permitted by law, including when:

• Required by a court order, regulation, or government authority.
• Necessary to protect the safety, rights, or property of users or others.
• Needed to prevent, investigate, or respond to fraud or a breach of these Terms.
• The information is already publicly available.

We will never disclose more information than is necessary to fulfil the disclosure purpose.

Children

Our services are directed at business professionals and are not intended for children under 16. We do not knowingly collect Personal Information from anyone under 16. If you believe a child has provided us with their details, please contact us and we will delete the information promptly.

Your Rights

You have the right to:

• Access the Personal Information we hold about you.
• Correct any inaccurate or incomplete data.
• Request deletion of your data (subject to legal retention requirements).
• Opt out of marketing communications at any time.
• Withdraw consent to any processing you have previously agreed to.

To exercise any of these rights, please contact us. We will respond within 30 days of receiving your request.

Data Retention & Security

We keep Personal Information only for as long as needed to fulfil the purpose for which it was collected or as required by law. When data is no longer required, it is securely deleted or anonymised.

We protect your information using SSL encryption for data in transit and appropriate organisational and technical controls for data at rest. Access to Personal Information is restricted to authorised personnel only. Any misuse of data by an employee or third party will result in disciplinary action, up to and including termination.

Intellectual Property

All content on this Site — including text, graphics, logos, and images — is the property of The Strengths Toolbox or its content suppliers and is protected by copyright law. You may save copies for your personal, non-commercial use only. Any other reproduction, distribution, or transmission without our prior written consent is strictly prohibited.

Images and photographs used on this Site may be subject to third-party copyrights; they remain the property of their respective owners.

Links to Third-Party Sites

The Site may contain links to external websites for your convenience. These links do not constitute an endorsement. The Strengths Toolbox accepts no responsibility for the content, privacy practices, or accuracy of any third-party site. When you leave our Site, you are subject to the terms and policies of that external site.

Disclaimer

The content on this Site is provided in good faith for information and guidance purposes only. While every effort is made to ensure accuracy and relevance, the information should not be relied on as professional investment, legal, or tax advice. You are responsible for assessing the suitability of any information for your specific circumstances.

Past performance is not a guarantee of future results. The Strengths Toolbox makes no warranty that the information on this Site is free from errors, viruses, or other harmful components. Users access the Site at their own risk.

To the fullest extent permitted by law, The Strengths Toolbox is not liable for any loss of income, profit, business, contracts, goodwill, or indirect financial loss arising from the use of, or reliance on, this Site.

Refund Policy

All purchases and programme fees are non-refundable unless there has been an error on our part. If you have enrolled in a subscription or programme and wish to cancel, please contact us with your full name and account details, allowing at least 3 business days before the next billing date. Cancellation requests received after a charge has been processed will not qualify for a refund for that billing period.

Contact

If you have any questions about these Terms of Service, or wish to exercise your rights under this document, please contact us:

Eberhard Niklaus
Email: welcome@eberhardniklaus.co.za
Phone: +27 83 294 8033
Website: Contact page